Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 1, 2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Name, email address, and contact information
  • Property and unit information
  • Payment information (processed securely through our payment partners)
  • Communication preferences and settings
  • Support requests and correspondence

Usage Information

We automatically collect certain information about your use of our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Log data and error reports
  • Cookies and similar tracking technologies
How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Provide and operate the CommunityPro platform
  • Process payments and manage your account
  • Send important notifications and updates
  • Provide customer support and respond to inquiries
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Send marketing communications (with your consent)
Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as payment processors, cloud hosting providers, and customer support tools.

Legal Requirements

We may disclose information if required by law, court order, or legal process.